Return & Exchange Policy

100% Customer Satisfaction Guaranteed with Best Pro Kiteboarding

Gear Purchasing Policy

You have 30 days from the date of purchase to make sure what you ordered from Best Pro Kiteboarding is right for you. If you aren’t 100% satisfied with your purchase, you can return your order for a refund, store credit, or exchange it for the right size. Your choice. We will return/refund the full amount you paid minus the shipping charges.

Items and goods that aren't returned in the original packaging and or damaged will be taken in but exchanged only for a percentage of the total original sales price. We are responsible for reselling this item and have sent it you in perfect condition and hope you can return it in just the same.

Kiteboarding Lesson Policy

All kiteboarding lessons are scheduling around our clients flexibility and the best window of wind for the time they are out with Best Pro Kiteboarding on the water. Because we want only the Best conditions for our students on the water our instructors have the right to chance and reschedule the lesson at anytime for better conditions. We do our Best at keeping you up to date with weather changes and patterns to make the most of your time on the water. If we cancel on you for weather related issues the lesson is full refundable and easy to reschedule. If you need to cancel your scheduled lesson with us that is okay and easy to reschedule but we need 24 hours notice so that we can fill that spot on our end. Otherwise you will be charged for the lesson. No rainchecks will be issued for cancellations or no shows within 24 hours of the lesson.